Well, I had a rather poor customer service experience today... I was browsing around the local stores in Kansas City checking price and availability of hi-point (I found $179, $189, and $199 for the C9, JCP, and JHP respectively), and I walked into a place called Guns Unlimited... The owner says he refuses to stock Hi-point because they're blocky and ugly, and he doesn't want the customer holding him responsible when something goes wrong. I said that yes, they're blocky, heavy, and have low capacity due to the single-stack magazines, but they definitely work. I mentioned the legendary warranty, and he said he "wouldn't know." I didn't feel like arguing with the guy, so I just asked if he had .223 ammo for my AR. He pointed me down to some WWB 5.56 that he was selling for something outlandish, IIRC. I said that I saw the 5.56, but no .223. He looked at me like I was an idiot and said "Same damn thing!"
Now, I may not be a ballistics expert, but I took issue to this. I started telling him about how the higher pressures in a 5.56 NATO vs a .223 Remington, and he insisted that the WWB was made to civilian specifications, and said he had a gun of his own that he shot 5.56 out of. He said that only the steel-core military ammo would cause a problem.
I don't know about the rest of you, but this struck me as a decidedly risky thing to be telling your customers. I really wouldn't want to be him when someone buys his ".223" to put in their $1500 civilian specification gun and tears it all to hell.
Conclusion: Would not go back. He's snobbish and elitist, and I wouldn't want to put his advice to action.
Which brings me to another question - I notice that I tend to get customer service that looks down their nose to me, so to speak, whenever I go into a gun store (with a few exceptions). Is this something that others experience, or does my young age, long hair, and casual dress cause it?
Now, I may not be a ballistics expert, but I took issue to this. I started telling him about how the higher pressures in a 5.56 NATO vs a .223 Remington, and he insisted that the WWB was made to civilian specifications, and said he had a gun of his own that he shot 5.56 out of. He said that only the steel-core military ammo would cause a problem.
I don't know about the rest of you, but this struck me as a decidedly risky thing to be telling your customers. I really wouldn't want to be him when someone buys his ".223" to put in their $1500 civilian specification gun and tears it all to hell.
Conclusion: Would not go back. He's snobbish and elitist, and I wouldn't want to put his advice to action.
Which brings me to another question - I notice that I tend to get customer service that looks down their nose to me, so to speak, whenever I go into a gun store (with a few exceptions). Is this something that others experience, or does my young age, long hair, and casual dress cause it?