well, some of you might remember i sent my c9 back to ohio around 7th. finally get it back at 27th. with extra mag and a note says: "Rebuilt new frame, Barrel, slide, firing pin, springs, all new parts on frame test fired, sent extra clip for your troubles. Thank You Jason Hinton." form what i can tell, this is a brand new gun with nothing old from the one i sent out. i'm happy with the service, i mean, where else you can find gun maker like HP. but at the same time, that also mean, i need to sight it again for ghost ring sight(i like them more so then 3 dots), break in the recoil spring(man, the new one is tough). so i when to the range yesterday, and 150 round without even 1 FTF or any malfunction. i LOVE my c9. EDIT: for the new comers and future new members, Hi Point will NOT charge you any money for fix, replace, rebuild your gun. all you need to do is pay out of your pocket to ship to them which only cost from $10 to $25 give or take. and they will ship it back for FREE plus an extra mag for your trouble.