I don't think they really do email as Hi-Point is old school that way. Here are their numbers: https://www.hipointfirearms.com/contact-hi-point-firearms/hi-point-customer-service.php "If you own a 9mm handgun, 380 handgun, 9mm carbine, .40 cal carbine, .45 cal carbine then call: Hi-Point® Firearms 1015 Springmill Rd. Mansfield, OH 44906 419-747-9444 If you own a .40 cal handgun then call: Iberia Firearms 3929 State Route 309 Galion, OH 44833-9408 419-468-3746 If you own a .45 cal handgun then call: Haskell Mfg. 585 E. Blue Lick Rd. Lima, OH 45801 419-225-8297 Please call for specific instructions before sending in your gun."
