[JeepGrand]

I recently picked up an old camo stock 995 that was missing a few parts. I figured I wouldn’t ever find another one locally so I decided to get it. I called Hi Point today to see if I could buy the parts and they told me no because they were going to send them for free under warranty.

I’m a big Hi Point fan and collector and this really has cemented them as being my favorite gun company!

 

[ajole]

Yeah....It's crazy! Your money is no good, just give us your address, and we'll send what you need.
I got the camo green JCP pistol scales when they were new, I didn't buy the gun, I just called to buy the scales to p[ut on a black gun...same thing, no, we don't care that you didn't buy the gun, or that the JCP you did buy was used....just give us your address.

 

[JeepGrand]

That’s awesome! I’m happy to hear they’re always around to help. I’m exited to get the parts and try out my new to me carbine!

I’ll put the money I saved towards their new JXP 10.

 

[WildCard120]

HP recently did the same for my newly acquired 4595.
They did ask for serial#... no worries there..
They did mention, in the conversation about 20 rnd mags, that an existing prob with promag 14rnd mags has been resolved.

 

[Taco Salad]

I've only dealt with their customer service once and was impressed by it. I ordered some stuff for my 4595 and some Redball mags for my 995. They sent me an email that I didn't get because I only check it every couple days, so they called me the next day to verify that I hadn't accidentally ordered the wrong mags for my gun before they filled my order.

Thought that was nice of them.

 

[Quavodus]

When I got my used JHP, it had the ghost ring sight and no regular rear sight. I called and wanted to order a regular sight. They did the same thing. Free!

 

[Hipointer]

I recently picked up an old camo stock 995 that was missing a few parts. I figured I wouldn’t ever find another one locally so I decided to get it. I called Hi Point today to see if I could buy the parts and they told me no because they were going to send them for free under warranty.

I’m a big Hi Point fan and collector and this really has cemented them as being my favorite gun company!

Yeah, they're cool like that.

 

[marmelmm]

Broke the mag floor on my 995 20 years ago. Asked Mom how much for a replacement. They sent me half-a-dozen free. What can I say? Class.

 

[Twobits]

When I got my used JHP, it had the ghost ring sight and no regular rear sight. I called and wanted to order a regular sight. They did the same thing. Free!

Honestly I love a ghost ring sights. Way more accurate for me than regular sights. 50 yd target shot with my 995 with ghost ring sights