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290 Posts
Has anyone shopped OpticsPlanet? I want to know if anyone's had any problems dealing with them?
I sent away for a bipod last Wednesday via money order, which means they would have had it by Saturday, Monday the latest. I emailed them on Monday and the reply I got was it has been shipped by the manufacturer and that I'd get a UPS tracking number soon. 3 days later (today) I emailed them again and got the exact same response. So I called the 800 number and I'm not even in the damn computer. The lady says it can take up to 2 weeks to process money order/mail orders. I asked her "it takes 2 weeks to cash a money order?!?!" I've always paid with money order whenever I purchase things online. Never had any problems. She says to be patient. I'm pretty patient until something doesn't seem right. It did seem weird that they don't ask you to register as a member first. I should of used CheaperThanDirt, even with all the problems I've heard from them, I'm sure they'd atleast process my order right away.
To say the least, I'm never going to use OpticsPlanet again. I even said how great their customer service is, but after this... I've changed my mind. I don't recommend them.
I sent away for a bipod last Wednesday via money order, which means they would have had it by Saturday, Monday the latest. I emailed them on Monday and the reply I got was it has been shipped by the manufacturer and that I'd get a UPS tracking number soon. 3 days later (today) I emailed them again and got the exact same response. So I called the 800 number and I'm not even in the damn computer. The lady says it can take up to 2 weeks to process money order/mail orders. I asked her "it takes 2 weeks to cash a money order?!?!" I've always paid with money order whenever I purchase things online. Never had any problems. She says to be patient. I'm pretty patient until something doesn't seem right. It did seem weird that they don't ask you to register as a member first. I should of used CheaperThanDirt, even with all the problems I've heard from them, I'm sure they'd atleast process my order right away.
To say the least, I'm never going to use OpticsPlanet again. I even said how great their customer service is, but after this... I've changed my mind. I don't recommend them.