My local dealer/range has a Monday night .22 league I wanted to join. Not having a .22 pistol, I started looking around. My dealer didn't have much... Ruger & Browning. I didn't want to pay the big $$$ for a S&W 41 and they were out of model 22A's. So wanting to see what else is out there I happen to be by a Gander Mountain so I stopped in. They had the 22A and a Beretta U22 NEOS. I specifically asked the salesman if the Beretta was a 6" barrel mode and he said yes. I liked it's ergonomics best so I bought it. Took it directly to the range and it shot great. Later that night I'm looking at the paperwork and it says it's a 4-1/2" barrel. I jumped on the Berretta web site and compared photos and sure enough, it's a 4-1/2". Elation is now frustration. The next day I take the unregistered gun back to Gander Mountain and explain to the staff that I was sold the wrong gun. I intentionally did not make a fuss or accuse the salesman of any wrong doing. I offered-up that there was an innocent mistake made and I want either the longer gun or my money back. The Dept. Mgr. says all sales of guns are final. We go back and forth about how I fell I was sold the wrong gun, whether accidently or intentionally, and the Mgr saying I should have known what I was getting before buying. Finally I told the Mgr. that if I didn't get my money back, I would take the gun back home with me and dispute the charge on my credit card. They would get a chargeback and I most likely would end-up with a free parts gun. 5 minutes later I was leaving the store with a full refund including what I paid for the bullets I shot. So now I call the gun dealer who sold me my HP 995 & 45ACP. He doesn't have a store but rather sells at gun shows and swap meets. "Sure I can get you the Berretta in a couple of days" he tells me So after drilling into his head that it better be a 6" model in black & I expect a good deal having bought two other firearms from him in as many months, he goes and orders me the gun. Gave me a better price than Gander Mountain too. I go to pick it up today and sure enough, it's a black 6" NEOS. But it had these gawd-awful blue & black grips. I looked the dealer in the eye and said "this is the gayest gun I've ever seen." He then tells me that I have to take this one. It was a special order and he can't send it back. I was so frustrated and physically worn-out from a treadeshow over last weekend that I caved and took the gun. Wussy grips aside, the gun shoots great. All black grips are available for about the same amount as the savings he gave me on GM's price, so it's not so bad. But had I to do it all over again, I would have ordered the gun from my local dealer/range. I would have paid more, but I know I would have received exactly what I wanted. Unfortunately, sometimes discount price does mean discount service.