So we just moved to North Carolina and we are trying to get all of our utilities turned on and it's been interesting to say the least. Got the power and water turned on with little problem, just had to wait forever on hold. Then came Time Warner for a bundle of cable, internet, and phone. They were offering a decent promotion so I thought what the heck I would try it out. So I call them up and talk to someone. He's very nice at first, but once his computer spits back that, according my address, services aren't available in my location and I'm guessing he assumed any commession/kickback that he gets per sale was down the drain and thus so should his friendly attitude. At this point it's like talking to a totally different person. I felt like I was being a nuicence by telling him that just 5 minutes ago their website said all services were available. Well he says maybe it's my cellphone number (from new mexico) that I gave him throwing it off and keeps insisting I give him a local number, any number, doesn't matter whos and refuses to understand that I have no local number, doen't know anyones number, and can't even make one up like he recommended. So that ended that when he told me that unless I can provide a local number he can't help me and I tell him that's why I'm calling, to get a local number then I hang up. So THEN I get online to process everything online which I have done before and it's easy. Well it turns out you chose your plan and give them your info online and the rest you must call to complete on the phone. Irritating, but atleast solves the original problem. Well once on the phone I'm talking to a friendly lady, but she is as slow was molasses in winter time. Then tells me that they are updating their system and will call me sometime during their buisness hours, probably in the next 24 hours. So now I sit and wait to be called back, and having a feeling that I'm getting jerked around and really not happy about it in the least bit.