Wel, I got my C9 Compact back from Mom today, they buffered the ramp, replaced all the springs, and said they ran 4 magazines through it with no problems. They even threw in an extra Magazine for my troubles. Just a warning, I sent mine UPS like they said, and since it was a firearm, they had to send it 2nd day "Air", so it cost 30.00 to send back. I live in Dayton and the are in Manasfield Ohio, about a hour 1 /2 drive from here so I highly doubt it was sent air. I'm gong to take it to the range this weekend and put it through it's paces, f it does well, then I will be well pleased with the service!!!!